Denon DCM-390/290 User Manual download pdf (Page 14)

Troubleshooting

ENGLISH

PageMeasuresCauseSymptom

Troubleshooting

If a problem should arise, first check the following.

1. Are the connections correct?

2. Have you operated the player according to the Operating Instructions?

If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

Disconnect the power immediately and contact your store of purchase.

Disc tray does not open. • The power is not on. • Turn on the power. 7

“0 000 00:00” is displayed even

though a disc is loaded.

• The disc is not properly loaded.

• The loaded disc is not a CD.

• Reload the disc.

• Load a CD.

2, 3

Disc is not played when 1 button is

pressed.

• The disc is dirty or scratched. • Wipe the dirt off the disc or replace the disc. 3

No sound is produced or sound is

distorted.

• The output cables are not properly connected to the

amplifier.

• The amplifier’s function setting or adjustments are

not right.

• Check the connections.

• Check the amplifier’s function and controls and

adjust as necessary.

–

No digital signals are output. • The connection cables are not properly connected. • Check the connections. 6

Specific section of the disc cannot be

played properly.

• The disc is dirty or scratched. • Wipe the dirt off the disc or replace the disc. 3

Programmed playback is not possible. • The tracks have not been programmed properly. • Program properly. 9

A CD-R or CD-RW disc cannot be

played.

• The disc has not been finalized.

• The recording conditions are bad or the quality of the

disc itself it poor.

• Finalize the disc then play it.

• Use a properly recorded disc.

Set does not operate properly when

remote control unit is operated.

• The batteries are spent.

• The remote control unit is too far from the set.

• Replace the batteries with new ones.

• Move the remote control unit closer to the set.

“– – : – –” is displayed when playing

files recorded in MP3 or WMA format.

•You have selected a copyright-protected WMA file

or a file that cannot be played normally.

• Use the 8/6 or 7/9 button on the main

unit (the

8 or 9 button on the remote control

unit) to select a different file.

ENGLISH

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Denon DCM-390/290 User Manual Page 14

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