Denon AVR-590 User Manual Page 59

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Getting Started
Connections Playback Remote Control Information
Specifications
ENGLISH
Settings
Symptom Cause Countermeasure Page
Dolby TrueHD,
DTS-HD, Dolby
Digital Plus audio
is not output.
HDMI is not connected.
Blu-ray Disc player’s audio output
setting is not set to bitstream.
Blu-ray Disc player is not
compatible with DTS sound
playback.
Connect the HDMI.
Set the Blu-ray Disc player. For
details, refer to the Blu-ray Disc
player’s operating instructions.
Use a DTS-compatible player.
13
Symptom Cause Countermeasure Page
No sound is
produced from
center speaker.
You are playing a monaural source
(TV, etc.) in the “STANDARD”
(Dolby/DTS Surround) mode.
The mode is set to something
other than “STANDARD” (Dolby/
DTS Surround).
37
No sound
is produced
from surround
speakers.
The surround mode is set to
“STEREO, or “DIRECT”.
Set to a surround playback
mode.
38, 39
No sound is
produced from
surround back
speaker.
The pre-out assignment for the
surround back speakers is not
set.
“S.Back” setting is set to
“None.
The “Parameter” “Surround
Parameter” “SB CH Out”
settings are OFF”.
Surround mode not set to a mode
for 6.1- or 7.1-channel playback.
Set the pre-out assignment to
the surround back speakers.
Set to something other than
“None.
Please set “Parameter”
“Surround Parameter” “SB
CH Out” to settings other than
OFF”.
Select a surround playback
mode.
24
25
39
37
No sound is
produced from
subwoofer.
Subwoofer’s power not turned
on.
The “Subwoofer” setting at
“Speaker Config.” is set to “No.
The subwoofer is not properly
connected.
The subwoofer’s volume is
turned off.
Turn on the subwoofer’s power.
Set to “Yes”.
Check the connections.
Adjust the subwoofer’s volume
to an appropriate level.
24
11
45
DTS sound is not
output.
Blu-ray Disc player / DVD player’s
audio output setting is not set to
bitstream.
Blu-ray Disc player / DVD player is
not compatible with DTS sound
playback.
The AVR-590’s “Decode Mode
setting is set to “PCM”.
Set the Blu-ray Disc player / DVD
player. For details, refer to the
Blu-ray Disc player / DVD player’s
operating instructions.
Use a DTS-compatible player.
Set to the Auto or “DTS”
mode.
32
HDMI audio
signals are not
output from
speakers.
The “Manual Setup” – “HDMI
Setup” “HDMI Audio Out”
setting is set to “TV”.
Set to “AMP”. 27
No sound is
output from
the monitor
connected
with HDMI
connections.
The “Manual Setup” – “HDMI
Setup” “HDMI Audio Out”
setting is set to AMP”.
Set to “TV”. 27
GAudioH
Troubleshooting
Symptom Cause Countermeasure Page
No picture
appears.
The connections between the
AVR-590 and monitor are faulty.
The monitor’s input setting is
wrong.
The player is connected using
the component input connectors,
the monitor is connected
using the video (yellow) output
connectors.
Check the connections.
Set properly.
High definition (1080i/720p) and
progressive (480p/576p) video
signals are not down-converted.
Set the player to interlace
(480i/576i) signals.
13 ~ 16
Picture cannot be
recorded.
Input source does not match
recorder’s video connection
connector (video).
The video conversion function
does not work for the REC
OUT connectors. Match the
input source and recorder
connections.
15
DVDs cannot be
copied on a DVR.
This is not a malfunction. Most
movie software includes copy
prevention signals and cannot be
copied.
The menu screen
and status
indicators are not
displayed.
OFF” is displayed for the
status.
The main volume display is
OFF”.
The display during tuner operation
is OFF”.
The display during iPod operation
is OFF”.
When viewing HDMI or
component video signals via the
AVR-590, the on-screen display
appears when the MENU button
on the main unit or the MENU
button on the main remote
control unit.
Set “Manual Setup” – Option
Setup” On-Screen Display”
“Text” to ON”.
Set “Manual Setup” – Option
Setup” On-Screen Display”
“Master Volume to “Top” or
“Bottom”.
Set when “Manual Setup”
On-Screen Display” “Tuner
Information” is not OFF”.
Set when “Manual Setup”
On-Screen Display” iPod
Information” is not OFF”.
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GVideoH
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