Denon AH-C120MA User Manual download pdf (Page 8)

Troubleshooting

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

Symptom Cause / Solution Page

Bad sound quality. Or, sound cannot

be heard from one side.

•Check that the headphone cable is correctly connected to the headphones jack of the playback

device.

•Use the supplied adapter to connect the headphones.

•Check that the ear tips ﬁt snugly in your ear. If the current ear tips do not ﬁt correctly in your

ear, replace the ear tips.

–

Microphone does not function. •Check that the headphone cable is correctly connected to the headphones jack of the playback

device.

•Check that the microphone hole on the back of the remote control is not covered.

•Use the supplied adapter to connect the headphones.

•The microphone may not function correctly depending on the type of smartphone.

–

The smartphone does not respond to

remote control operations.

•Check that the headphone cable is correctly connected to the headphones jack of the playback

device.

•Use the supplied adapter to connect the headphones.

•Operations that can be performed with the remote control may dier depending on the type

of smartphone.

–

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Denon AH-C120MA User Manual Page 8