Denon AVR-1312 User Manual download pdf (Page 59)

GAudioH

Symptom Cause/Solution Page

Audio is not output. •Check the connections for all devices.

•Check the speaker connections and conﬁgurations.

•Check whether the audio device power is turned on.

•Adjust the master volume.

•Cancel the mute mode.

•Select a suitable input source.

•Select a suitable input mode.

•Disconnect the headphones. No sound is output from the speakers

or the PRE OUT connectors when headphones are connected.

C 4,

5,7,8,

9,10

C 3,

24,25

–

No sound is

produced from

surround speaker.

•Check if the surround speakers are connected to the SURROUND

terminals.

–

No sound is

produced from

surround back

speaker.

•Set “Speaker Conﬁg.” – “Surround Back” on the menu to

something other than “None”.

•Set the surround mode to something other than “STEREO”.

C 6

No sound is

produced from

subwoofer.

•Check the subwoofer connections.

•Turn on the subwoofer’s power.

•Set “Speaker Conﬁg.” – “Subwoofer” on the menu to “Yes”.

•If “Front” and “Center” for “Speaker Conﬁg.” are set to “Large”,

and “SW Mode” is set to “LFE”, no sound may be output from

the subwoofers, depending on the input signal or selected

surround mode.

C 3,

24,25

C 4

C 6

C 5,

C 6

DTS sound is not

output.

•Set “Decode Mode” on the menu to “Auto” or “DTS”.

Dolby TrueHD, DTS-

HD, Dolby Digital

Plus audio is not

output.

•Make HDMI connections.

Dolby PLg mode or

DTS NEO:6 mode

cannot be selected.

•Check that “Speaker Conﬁg.” – “Center” or “Surround” is set

to other than “None”. If the speaker system is 2.0/2.1ch, this

surround mode cannot be selected.

•When headphones are used, Dolby PLg or DTS NEO:6 cannot be

selected.

C 5

–

RESTORER cannot

be selected.

•Check that an analog signal or PCM signal (fs=44.1/48 kHz) is

input. For playback of multichannel signals such as Dolby Digital

or DTS surround, RESTORER cannot be used.

GRadioH

Symptom Cause/Solution Page

Reception fails, or

there is a lot of noise

or distortion.

•Change the antenna orientation or position.

•Separate the AM loop antenna from the unit.

•Use an FM outdoor antenna.

•Separate the antenna from other connection cables.

GControl dock for iPodH

Symptom Cause/Solution Page

iPod cannot be

played.

•Check the iPod connections.

•Insert the AC adaptor of the iPod control dock into the power

outlet.

•Switch the input source to “DOCK”.

–

“Connection Error”

is displayed.

•Unable to communicate properly. Turn off the power to this unit,

disconnect the iPod and then reconnect it.

•The iPod is not responding. Turn off the power to this unit,

disconnect the iPod and then reconnect it.

–

“Not Support” is

displayed.

•The iPod connected to the unit is not compatible. Please make

sure the iPod you are connecting is compatible.

•The software version of the connected iPod is an old one. Please

update to the latest version.

–

GRemote Control UnitH

Symptom Cause/Solution Page

The set cannot be

operated with the

remote control unit.

•Batteries are worn out. Replace with new batteries.

•Operate the remote control unit within a distance of about

23 ft/7 m from this unit and at an angle of within 30°.

•Remove any obstacle between this unit and the remote control

unit.

•Insert the batteries in the proper direction, checking the q and

w marks.

•The set’s remote control sensor is exposed to strong light (direct

sunlight, inverter type ﬂuorescent bulb light, etc.). Move the set

to a place in which the remote control sensor will not be exposed

to strong light.

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Denon AVR-1312 User Manual Page 59

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