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Metrics
• Majority should be objective and numeric with units
– Ex: lb, $, inch, N-m, etc.
• Can also be subjective and binary.
– For example, “Aesthetically pleasing” and “Meets the ISO-
xxxx Safety Standard”
• Transform Soft Metrics into Hard Metrics
Need Metric
For DIY market Easy to assemble
“Soft”
Need Metric
Must fit in a toolbox Size
Able to pick up Weight
Concerned with cost $ Cost
“Hard”
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