Denon DVM-1835 - DVD Changer Operations Instructions download pdf (Page 28)

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TROUBLESHOOTING GUIDE

If the DVD player does not perform properly when operated as instructed in this Operating Instruction, check the player, con-

sulting the following checklist.

NOTES:

• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Operating

Instruction for details on correct operations.

• Playback from a desired track and random playback are not available during program playback.

• Some functions are prohibited on some discs.

Problem Solution

No power –Check if the AC power cord is properly connected.

–Unplug the AC power cord once, and wait for 5-10seconds and

then plug it in again.

No sound or picture –Check if the TV is switched on.

–Check the video connection.

–Check the VIDEO/AUDIO cable connections to the TV.

–DTS sound cannot be produced with an analog connection.

Distorted picture –Sometimes a small amount of picture distortion may appear.

This is not a malfunction.

–Connect the DVD player directly to the TV.

Completely distorted picture or –Connect the DVD player directly to the TV.

black/white picture with DVD –Make sure the disc is compatible with the DVD player.

No sound or distorted sound –Adjust the volume.

–Check that the speakers are connected correctly.

No audio at digital output –Check the digital connections.

–Check the audio settings.

No DTS sound output –Use a DIGITAL OUT jack when outputting the DTS sound.

Picture freezes momentarily –Check the disc for fingerprints/scratches and

during playback clean with a soft cloth wiping from center to edge.

–Clean the disc.

Disc can’t be played –Clean the disc.

–Ensure the disc label is facing up.

–Check if the disc is defective by trying another disc.

–Cancel the parental lock or change the control level.

–Insert a correct disc that plays on this player.

No return to start-up screen when –Reset the player by switching the player off, then on again.

disc is removed

The player does not respond to

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Aim the remote control directly at the sensor on the front of the player.

the remote control –Reduce the distance to the player.

–Replace the batteries in the remote control.

–Re-insert the batteries with their polarities (+/– signs) as indicated.

Buttons do not work or player stops –To completely reset the player, unplug the AC cord from the AC

responding outlet for 5-10 seconds.

Player does not respond to some –Operations may not be permitted by the disc.

operating commands during playback Refer to the instructions of the disc.

DVD player cannot read –Use a commonly available CD/DVD cleaner to clean the lens

CDs/DVDs before sending the DVD player for repair.

Angle does not switch –The angle cannot be switched for DVDs which do not contain

multiple angles. In some cases multiple angles are only recorded

for specific scenes.

Playback does not start when the title is selected –Check the “RATINGS” setting.

The password for rating level has been forgotten –Enter the default password “4737”, then your forgotten password

will be cleared.

E8625UD_EN.QX33 06.3.24 11:41 AM Page 28

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