Denon POA-A1HDCI User Manual download pdf (Page 105)

Symptom Cause Countermeasure Page

Cannot login

to Rhapsody.

(“Username

or Password

is incorrect” is

displayed)

• Login information is incorrect.

• Trial period has expired.

• Check if the Username for

Rhapsody has been properly

entered.

•

Re-enter the Password. (Password

is not displayed.)

• Get a full account.

www.rhapsody.com/denon/signup

37

37

64, 68

Cannnot play. • When the trial period has ﬁnished,

there is a limit to the playing time

and number of tracks that can be

played.

• Get a full account.

www.rhapsody.com/denon/signup

64, 68

Stops in the

middle of playing.

• When the trial period has ﬁnished,

there is a limit to the playing time

and number of tracks that can be

played.

• Get a full account. 64, 68

Cannot compile

Playlist.

• The AVP-A1HDCI does not

respond to playlist compilation.

• When the playlist is compiled in

“PC Application”, it is registered

to “My Library”. In this way, the

playlist can be played in AVP-

A1HDCI.

b Need full account.

–

Cannot delete

Rhapsody

Channel

registered in “My

Channels”.

• Cannot be done with AVP-

A1HDCI.

• Delete from “PC Application”. –

Cannot delete

Tracks, Playlists,

Channels

registered in “My

Library”.

• Cannot be done with AVP-

A1HDCI.

• Delete from “PC Application”.

b Need full account.

–

GXM Satellite RadioH

Symptom Cause Countermeasure Page

“CHECK XM

TUNER” is

displayed in the

XM mode.

• The XM Mini-Tuner is not

installed or not fully seated in the

XM Mini-Tuner Dock or the XM

Mini-Tuner dock is not connected

to the AVP-A1HDCI.

• Conﬁrm the XM Mini-Tuner is

fully seated in the dock and check

the XM Mini-Tuner dock cable is

connected to the AVP-A1HDCI.

19

“CHECK

ANTENNA” is

displayed in the

XM mode.

• The XM antenna is not connected

to the XM Mini-Tuner Dock or the

XM antenna cable is damaged.

• Check that the XM antenna

is securely connected to the

XM Mini-Tuner Dock and check

the antenna cable for damage.

Replace the XM antenna if the

cable is damaged.

19

Symptom Cause Countermeasure Page

Cannot connect

to network.

• The settings of the SSID

and network key (WEP) are

incorrect.

• The reception is poor and the

signals cannot be received.

• There are multiple networks and

the usable channels overlap.

• Match the network settings with

the AVP-A1HDCI’s settings.

• Shorten the distance from the

wireless LAN’s access point,

remove any obstacles and

otherwise improve visibility, then

try reconnecting. Also install

away from microwave ovens

and the access points of other

networks.

• Set the access point’s channel

settings away from the channels

used for other networks.

Alternatively, connect using a

network cable.

35, 36

–

–

Played sound is

interrupted or

sound cannot be

played.

• There are multiple networks and

the usable channels overlap.

• Set the access point’s channel

settings away from the channels

used for other networks.

Alternatively, connect using a

network cable.

–

GWireless LANH

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Getting Started Connections Setup Playback Remote Control Multi-Zone Information Troubleshooting

AVPA1HDCIEU_0121.indd 105 2008/01/21 12:50:37

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